payment



1. To place an order order with us, kindly send an email to sales.sonnet17@gmail.com in the following format:

Full Name:
Email:
Mailing Address:
Items/Cols. to be Ordered:
Order Confirmed: Yes/No
Delivery: Normal/Registered Post

2. Kindly await our email regarding item status, invoice and payment instructions. (Please check your spam folder just in case)

3. Payment can be made via POSB/ OCBC Internet Banking or ATM transfers.

4. Please follow payment instructions as per invoice and make payment within 24 hours of receiving our invoice. Failing to do so, we will release the items to the next interested buyer without further email notification.

5. Once payment has been made, please send us an email again in the following format:

Full Name:
Bank A/C No. or iBanking Nick:
Transaction Ref. No.:
Time of Transaction:
Our Bank chosen: POSB/ OCBC
Total Amount Paid:
(If you are paying by ATM transfer, please send us a picture of your ATM receipt.)

6. We will confirm receipt of payment with thanks and mail out your parcel asap!
(Please allow approximately 3 to 5 working days for your parcel to arrive).


delivery

1. All prices stated are stated in S$ and not inclusive of postage and handling charges.

For Apparel:
1. Normal Postage is usually between $1.00 to $1.50 per item

Registered postage is an additional $2.20 per order.

2. Registered mail is highly recommended to avoid lost parcels.
Sonnet 17 will not be responsible for parcels that get lost/ damaged in transit as a result of non-registered postage.


terms and conditions

1. Goods sold are not refundable/ exchangeable. Sonnet 17 takes due care to inspect and ensure that all items are in good condition before mailing.

2. All photographs depict actual products, however, please allow slight deviation in colour/texture from that depicted on your monitor.